Leather tabs do the job and the customer service is outstanding!

The flag pole tabs is a great usable product. I was surprised how easy it was to sew on my flag. I didn't even need to use a heavy-duty needle. The one big problem was I ordered one day shipping for a extra 9.99 for a time sensitive order and it took over a week to get here. I live 30 minutes away in MA. I missed my deadline by a day and had to give my client a 10%discount. I understand that shipping can be difficult in the world today but companies must be realistic about shipping times and inform their costumers accordingly. Even after I complained about it the company did nothing to remedy the situation. I was very disappointed in the service. They could have at least emailed me to inform me there would be a shipping problem
Shame on you!!!!!!!

Leather tabs do the job and the customer service is outstanding!

The flag pole tabs is a great usable product. I was surprised how easy it was to sew on my flag. I didn't even need to use a heavy-duty needle. The one big problem was I ordered one day shipping for a extra 9.99 for a time sensitive order and it took over a week to get here. I live 30 minutes away in MA. I missed my deadline by a day and had to give my client a 10%discount. I understand that shipping can be difficult in the world today but companies must be realistic about shipping times and inform their costumers accordingly. Even after I complained about it the company did nothing to remedy the situation. I was very disappointed in the service. They could have at least emailed me to inform me there would be a shipping problem
Shame on you!!!!!!!