Coupon & Promotional Discount Policy
Flagman of America occasionally offers promotional discounts, coupon codes, and special offers on eligible merchandise.
Our promotions are designed to provide customers with additional savings during select events or promotional periods. Each offer is subject to its advertised terms, eligibility requirements, and expiration date.
Please review the following guidelines before using a coupon or promotional discount.
General Coupon Terms
Unless otherwise stated in the specific promotion:
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Coupons are valid only during their advertised promotional period.
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Expired coupons cannot be redeemed.
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Only one coupon code may be used per order.
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Coupons cannot be combined with other coupon codes, automatic promotional discounts, quantity discounts, or subscription discounts unless expressly permitted.
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Coupons apply only to eligible merchandise and do not apply to shipping charges, taxes, or other excluded fees unless expressly stated.
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Coupon codes have no cash value and cannot be exchanged for cash.
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Promotions may be limited to specific products, collections, customers, quantities, or purchase requirements, as stated in the offer.
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We may decline coupons that are expired, invalid, used beyond their stated limits, or otherwise ineligible under the advertised promotion terms.
Any material restrictions or exclusions will be disclosed in the applicable offer or before purchase.
Product Exclusions
Unless a promotion expressly states otherwise, coupons do not apply to:
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Commercial-grade flagpoles.
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Hand-appliqué flags and banners.
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Custom-made, personalized, or special-order products.
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Labor, installation, repair, or contractor services.
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Construction materials, including concrete and related supplies.
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Products already receiving quantity-based or subscription pricing.
Additional product exclusions may apply when clearly stated in the specific promotion.
Commercial-Grade Flagpoles
Commercial-grade flagpoles are excluded from promotional coupons unless the specific offer expressly includes them.
We make reasonable efforts to prevent ineligible discounts from being applied at checkout.
If a coupon is incorrectly applied to an excluded commercial-grade flagpole, we will contact the customer to explain the issue and provide available options, which may include proceeding at the correct price or canceling the affected order for a full refund, subject to applicable law.
We will not apply a cancellation fee when Flagman of America cancels an order because a promotional discount was incorrectly accepted.
Coupon Usage Limits
Promotions may include limits on the number of redemptions per customer, account, household, or order.
Certain offers may also have minimum purchase requirements, maximum discount amounts, or limits on eligible merchandise.
Such restrictions will be stated in the applicable promotion.
Price Adjustments After Purchase
Promotional offers generally apply only to qualifying orders placed during the advertised promotional period.
Flagman of America does not ordinarily apply newly released coupon codes or promotional discounts retroactively to orders placed before the promotion began.
Likewise, a coupon that was not entered or applied to an order before checkout generally cannot be added after the order has been completed.
Any exceptions are at our discretion, subject to applicable law and the terms of the promotion.
Subscription Discounts
Eligible subscription purchases may receive special pricing or discounts as described in the applicable subscription offer.
Subscription discounts generally cannot be combined with other promotional codes or discounts unless expressly permitted.
Please review the subscription product details for current pricing, delivery frequency, and applicable terms.
Free Shipping Promotions
Unless otherwise stated in the specific offer:
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Free shipping promotions apply only to eligible orders shipped within the contiguous 48 United States.
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Any minimum purchase requirement is calculated before sales tax.
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Free shipping applies to the eligible standard shipping method selected by Flagman of America.
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Expedited shipping and guaranteed delivery services are not included.
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Oversized products, freight shipments, and commercial-grade flagpoles are excluded unless expressly included in the promotion.
Additional restrictions, if any, will be stated in the offer.
Promotional Errors & Misuse
We make reasonable efforts to configure and display promotions accurately.
If a genuine technical or promotional error occurs, we may contact affected customers to explain the issue and provide appropriate options, subject to applicable law.
We may reject coupon use involving fraud, unauthorized duplication, or attempts to circumvent clearly disclosed redemption limits.
Nothing in this policy limits rights or remedies available under applicable consumer-protection laws.
Questions About a Promotion?
If you have questions about coupon eligibility or a promotional offer, please contact us before placing your order.
Flagman of America
22 East Main Street
Avon, CT 06001
Email: Sales@flagman.com
Phone: 860-678-0275
Toll-Free: 1-800-835-2462